In which phase of implementing Standard Work is a communication plan developed for leadership and team members?

The phase of implementing Standard Work where a communication plan is developed for leadership and team members is during the implementation phase. In this phase, it is crucial to effectively communicate the changes and expectations associated with the new standard work processes. A well-structured communication plan ensures that everyone involved is informed about their roles, responsibilities, and the overall objectives of the new procedures.

By focusing on communication during the implementation phase, organizations can facilitate better understanding and acceptance of the new standard work among both leadership and team members. This proactive approach helps in minimizing resistance, aligning goals, and ensuring that all parties are on the same page regarding the changes being made to the work processes. As a result, it enhances the likelihood of successful implementation and sustainability of the standardized procedures.

Developing a communication plan is not typically a focus during the goal-setting or current process analysis phases, as these phases are more concerned with identifying objectives and understanding existing workflows rather than disseminating information about upcoming changes. While the development of Standard Work itself is crucial, it primarily focuses on documenting tasks and establishing procedures, rather than on the communication strategy needed to implement those changes effectively.