What is the primary goal of Six Sigma?

The primary goal of Six Sigma is to improve process quality, which focuses on systematically identifying and eliminating defects and variations in processes. This approach aims to enhance overall efficiency and effectiveness by relying on data-driven decision-making and statistical analysis. By identifying root causes of problems in processes, Six Sigma enables organizations to optimize their operations and deliver more consistent and higher-quality products or services.

Improving process quality is central to Six Sigma methodologies as it leads to greater customer satisfaction and loyalty, thus indirectly benefiting areas like sales revenue and market share over time. However, the immediate aim is to refine processes themselves, ensuring that outputs meet specific quality standards and reducing waste and inefficiencies.