Which statement about Lean implementation is false?

The statement that Lean minimizes customer value and maximizes waste is false. In reality, Lean methodology is fundamentally focused on maximizing customer value by eliminating waste in processes. The main objective of Lean is to streamline processes, which involves identifying and minimizing activities that do not add value to the customer experience. By reducing waste, Lean enhances efficiency and enables organizations to deliver higher quality services or products to their customers.

In contrast, Lean aims to improve the overall effectiveness of operations, leading to shorter cycle times and faster process times while simultaneously ensuring quality is maintained or enhanced. The benefits of Lean can be realized across various types of organizations, including manufacturing, office, and service sectors, making it a versatile methodology in any operational environment. This is why the other statements regarding Lean's effectiveness and scope are indeed true and reflect its core principles.